The following topics relating to Indian Railways are briefly discussed on this page, click on for more...
Free personal baggage allowances are 70kg in AC First Class, 50kg in First Class and AC 2-tier Sleepers, 40kg in AC 3-tier sleepers, AC Chair Car, Sleeper class and 35kg in Second Class. Children aged between 5-12 are allowed half of the free allowance. If the baggage exceeds this limit, it has to be weighed in advance at the station and booked into the luggage van attached to the train. This ensures that the personal baggage reaches the correct destination along with the passengers. Please also note that scooters and cycles etc cannot be considered in the category of free baggage.
In case the luggage is stolen , please contact the train conductor/coach attendant or guards. They will give you the form for filling out the FIR (first information report) and the matter will be investigated by the Railway Police.
Indian Railways supplies bed rolls at all important stations free to to
AC first class and AC Tier and AC 3-Tier. First Class passengers are charged Rs.
20 per bed roll per night. Please contact the Station Manager and submit a
requisition for it before commencing the journey.
Indian Railways provides cloak rooms facilities at major stations for any period up to one month on payment of prescribed charges. Cloak rooms charges vary. Only luggage that has been locked will be accepted in the cloak rooms.
Waiting rooms are available at major stations for
use by genuine passengers. These can be used free of charge on production of
your train ticket.
Indian Railways provides AC and Non-AC retiring rooms
and Dormitory facilities at most important stations. Rooms are normally allotted to passengers
holding valid tickets on payment of prescribed charges. The allotment is done by the station
manager or Matron of the station concerned and they need to be contacted to find
out about availability and charges. There are other Railway owned and operated
properties catering to passengers-Rail Yatri Niwas in New Delhi and Railway
Hotels at Ranchi, Bihar and Puri, Orissa.
Indian Railways provides pantry car facilities on long-distance trains and on selected important short-distance trains.
The details of trains offering Pantry car service is indicated in the railway
timetables with the letter P. Dinner and lunches, both vegetarian and non-vegetarian are arranged against orders and supplied in containers. Even if there is no pantry
car on a train, arrangements are made to serve food from station en route. A railway employee will usually come to your seat
at some point during your journey and ask if you want to place an order. You are expected to pay in cash immediately. Your
seat number will be recorded and the food brought to you when it is food distribution time. The food usually is Indian cuisine.
In the unlikely event that medical aid is required on account of sudden injury or illness, the guard coach attendant, or station master at a major station may be contacted and t hey will make the necessary arrangements for treatment. The Guards, Conductors or Coach attendants are equipped with First Aid boxes and are trained to provide first aid to passengers. Medical treatment will be provided by the doctor on payment of reasonable charges. Details of medical practitioners and hospitals along with their addresses are displayed at major stations. Medicines for common ailments are available at all major stations for a small charge.
Other passenger amenities
Self help trolleys are available at major stations for the convenience of passengers with heavy baggage. There are also wheelchairs and stretchers available , please contact the station manager for it.
There are Public Grievance Redressal Booths at major stations for addressing public complaints.
Indrail Passes can be purchased by foreign nationals and non-resident Indians. Payment is accepted in US dollars, pound sterling and other convertible foreign currency in cash, travelers cheques and credit cards.
An Indrail Pass enables the holder to travel as he likes, from any point of origin, in any train, in the class it is issued for, within the period of validity. Passes are available from half-day to 90 days duration and can be used within one year of issue.
The validity period starts from the date of the first train journey and last journey should be commenced before the midnight of the last day.
|Period of Validity||AC Class||First Class / AC 2 / 3 Tier AC Chair-Car||
* For sale only by General Sales Agents overseas
For the sale of Indrail Passes, the Indian Railways have GSAs in Australia, Canada, France, Thailand, the USA, Mauritius, Malaysia, Japan, England, Germany, Finland, the UAE, Oman and Bangladesh.
Indrail passes are also available for sale at the Railway Reservation Offices at
Agra Cantt., Agra City, Ahmedabad, Amritsar, Aurangabad, Bangalore City, Calcutta, Chandigarh, Chennai, Gorakhpur, Hyderabad, Jaipur, Mumbai, New Delhi, Puttaparti Town Booking Agency, Rameshwaram, Secunderabad, Trivandrum Central and Vadodara.
|National Travel &
P.O. Box 962, Muttrah
Muscat, Sultanate of Oman.
Phone : 00968-561377
Fax No. 00968-566125
|M/s Adventure World, |
P.O. Box. 480
North Sydney, NSW – 2059,
|M/s Hari World Travel INC.
2-Adelaide Street East,
Concou Level, Canada. M-5C 2VB
Phone : 001416-3662000
|M/s City East West Travels |
23, Jalan Yap Ah Shak
50300 Kuala Lumpur
Fax No. 00603-2989214
|M/s Japan Travel Bureau
Overseas Travel Division,
1-6-4 Marunuchi Chiyoda Ku , Tokyo 100 Japan .
|M/s S.S. Travels Service,
10-12-13 S.S. Building
|M/s S.D. Enterprises Ltd.,
103, Wembley Park Drive,
Wembley HA 9 B HG,
Middlesex U. K .
Phone No. 0044-181-9033411
|M/s Hari World Travels INC. |
25 W 45 Street,
U. S.A 10036 .
Fax No. 004969-232045
|M/s Asra Orient,
D-60329 Frankfurt / M .I.
Fax No. 004969-232045
|M/s Intia Keskus Ltd. |
Fax No. 003580-100946
|M/s Sharjah National Travel & Tourist Agency
Phone No. 009716-4367966
|M/s Omitranse International Ltd. |
Chartered Accountant Bhaban
3rd Floor, 70/1, Inner Circular Road, Kakral, Dhaka,
Phone No. 008802-834401
Fax No. 008802-818429
|M/s M.K. Bobby Naidoo Travel Agency,
P.O.Box 2878 , Durban
South Africa 4001.
Phone No. 002731-3094712 / 3094710 / 3094711
Airlines House, Gurudwara Rakab Ganj Road, New Delhi - 110 001 , India.
Phone – 009111-5665946
House Of Kuwait
Trans-Orient Travels & Tourism
Bandoola International Ltd..
S.S. Travel Service
Indian Airlines Office,
FAX : 452307
Indian Airlines Office
Indian Airlines Office
FAX : 419649
The International Tourist Bureau at New Delhi railway station is open to International tourists intending to travel by rail in India. It is open between 7:30 a.m. and 5 p.m. on all days except Sunday. The bureau provides assistance to foreign tourists and NRI's regarding bookings, reservations, itinerary planning and other inquiries . There are staff available at the bureau who speak some commonly used foreign languages.
Computerized reservation facilities for instant booking, reservation, fax, telex, ISD and STD are arranged by the bureau along with confirmed reservations for foreign tourists through a foreign tourist quota in all classes and trains.
The bureau arranges accommodation, retiring rooms and Rail Yatri Niwas bookings and also bedrolls in trains on demand.
Reservation Online has status, schedules, fares, train numbers, station
codes, passenger service rules, and more.
|| Searchable Indian Railways
Timetable at the Indian Railways official website.||The official Central Railway's
website has status, train schedules, etc.
||The official Western Railway's website has status,
train schedules , including the super express trains, the Rajdhani and
||The official Southern Railway's
website has status, train schedules, changes, etc.
||The official Konkan Railway's
website has information on train schedule changes etc.
|The official Northern
South-Central Railway website
||The official South-Eastern Railway (Nagpur division)
||The official East Central
Railway, (Hajipur division) website
||The official West Central
Railway, (Jabalpur division) website |
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